There’s a reason professional athletes watch game film. They don’t do it for fun.They do it because no matter how talented they are, they can’t see their blind spots in the moment. Same goes for your team.You can coach all…
You don’t notice how important communication is… until it breaks. In 1942, during World War II, the U.S. military recruited Navajo Code Talkers to send messages in a language the enemy couldn’t decipher.Why? Because in the middle of chaos, unclear…
Most agencies treat job descriptions like paperwork. You write one when you’re hiring, dust it off during onboarding, and then… never look at it again. But in a remote agency—where structure and clarity matter more than ever—a great job description…
Imagine playing a football game without a scoreboard.No clock, no score, no field markers—just running around, hoping you’re winning. That’s what it feels like when your team operates without clear KPIs.And in a virtual agency, it’s even worse—because without daily…
Our Tips for Going Remote At Heritage Insurance, remote work is at the heart of our operations. Through this journey, we learned the importance of having the right strategy to keep our Remote Insurance Professionals (RIPs) effective and engaged. Remote…
We’re thrilled to have you with us as we embark on this journey of sharing our experiences, insights, and resources to help insurance agencies thrive in the digital age by using Remote Insurance Professionals. Today, we want to introduce you…